Privacy Policy

Last updated: May 15, 2024

This Privacy Policy is all about how Core Ball collects, uses, and shares your information when you visit our website. It also tells you about your rights and how we keep your private stuff safe online.

We use your personal details to make our website better for you. When you use our service, it means you’re okay with us collecting and using your information as described here. Think of this policy as a friendly guide to how we handle your data.

Understanding Our Words

What Do These Special Words Mean?

When you see words start with a capital letter, they have a special meaning in this policy. These meanings stay the same whether the words are singular or plural.

Words We Use A Lot:

  • Account means your special spot on our website that you create to use some of our cool features.
  • Affiliate means a company that is connected to Core Ball, like a sister company or a parent company.
  • Company (we might also say “the Company,” “We,” “Us,” or “Our”) means Core Ball.
  • Cookies are tiny digital notes that websites put on your computer, phone, or tablet. They help us remember things about your visit, like what you looked at.
  • Country for us means: United Kingdom.
  • Device means any gadget you use to visit our website, like a computer, a mobile phone, or a digital tablet.
  • Personal Data is any information that can help us figure out who you are, like your name or email.
  • Service means our Core Ball website.
  • Service Provider means other companies or people who help Core Ball run the website, like experts who help us understand how people use our site.
  • Usage Data is information that is collected automatically, like how long you stayed on a page or what parts of our website you liked most.
  • Website means the Core Ball website, which you can find at www.coreball.co.uk.
  • You means you, the person using our website, or the company you might be using it for.

Collecting and Using Your Information

What Kind of Information Do We Collect?

Personal Data

When you visit our Core Ball website, we might ask for some information that can help us get in touch with you or know who you are. This could include things like:

  • Your email address
  • Your first and last name
  • Some information about how you use our website (that’s the Usage Data!)

Usage Data

We automatically collect Usage Data as soon as you start using our service. This data helps us understand how our website is working.

Usage Data can include stuff like your computer’s internet address (called an IP address), the type of internet browser you’re using, which pages on our Core Ball website you visit, the time and date of your visit, and how long you spend on those pages. It also includes unique numbers for your device and other helpful technical details.

If you visit our website on your phone or tablet, we might also collect information about that device, like its special ID number, its IP address, what kind of operating system it uses, and the type of mobile browser you prefer. This helps us make sure our website works great on all kinds of devices!

Tracking Tools and Cookies

We use Cookies and other similar tools to keep track of what happens on our Core Ball website and to save some information. These tools help us learn more about how you use our site, so we can make it even better.

Here are some of the tools we use:

  • Cookies or Browser Cookies: A cookie is a tiny file that gets placed on your device. You can tell your internet browser to say “no thanks” to all cookies or to let you know when a cookie is being sent. But, if you don’t accept cookies, some parts of our service might not work quite right. Unless you’ve changed your browser settings to block cookies, our website might use them.
  • Web Beacons: Some parts of our website and our emails might have tiny electronic files called web beacons. These are like tiny invisible helpers that let us count how many people visited a page or opened an email. They also help us understand which parts of our website are most popular.

Cookies can be “Persistent” or “Session” cookies. Persistent Cookies stay on your computer or phone even after you go offline, while Session Cookies disappear as soon as you close your internet browser.

We use both kinds of cookies for different reasons:

  • Cookies that are Super Important (Necessary / Essential Cookies)

    These are Session Cookies, and we manage them. They are like the building blocks of our website! They help you use all the cool features and make sure you can log in safely. Without these, our website wouldn’t be able to give you the services you ask for.

  • Cookies that Remember Your Choices (Functionality Cookies)

    These are Persistent Cookies, and we manage them. They help our website remember things like your login details or your favorite language. This way, you don’t have to type in the same information every time you visit, making your experience much smoother and more personal!

If you want to know even more about the cookies we use and what choices you have, you can check out our Cookies Policy.

How We Use Your Personal Data

Core Ball uses your Personal Data for several helpful reasons:

  • To run and keep our service awesome: This includes making sure our website is always working well for you.
  • To manage your Account: If you sign up, we use your data to help you access all the special parts of the website that are just for registered users.
  • To help with your purchases: If you buy something from us, we use your data to make sure everything goes smoothly with your order.
  • To get in touch with you: We might send you emails, call you, or send messages about updates, new features, or important information about our service.
  • To share exciting news: We might send you information about new products, special deals, or events that we think you might like, especially if they’re similar to things you’ve already shown interest in. You can always tell us if you don’t want these messages!
  • To handle your questions and requests: We use your information to help us answer your questions and take care of any requests you send our way.
  • For big business changes: If Core Ball ever merges with another company, sells parts of its business, or makes other big changes, your information might be part of that transfer. But don’t worry, we’ll let you know!
  • For other reasons: We might also use your information to study how people use our website, figure out what’s popular, and make our service, products, and your overall experience even better.

Sometimes, we might need to share your personal information. Here’s when that could happen:

  • With our helpers (Service Providers): We might share your information with companies that help us run our website or get in touch with you.
  • For big business changes: As mentioned, if Core Ball is involved in a merger or sale, your information might be shared with the new company.
  • With our family of companies (Affiliates): We might share your information with other companies that are part of the Core Ball family. We’ll make sure they promise to keep your data safe too.
  • With our friends (business partners): We might share your information with partners who offer products or promotions we think you’d enjoy.
  • If you share publicly: If you share your personal information in public areas of our website, like comments sections, other users might see it.
  • With your permission: We can share your personal information for any other reason if you give us your okay.

How Long We Keep Your Information

Core Ball only keeps your Personal Data for as long as we need it for the reasons explained in this Privacy Policy. We keep it to follow the law, solve problems, and make sure our agreements are kept. We’ll also keep Usage Data for a shorter time to analyze how our website is used, unless we need it longer for security or to make our service better, or if the law tells us to.

Sending Your Information to Other Places

Your information, including your Personal Data, is handled where Core Ball’s offices are, and wherever our helpers are located. This means your information might be stored on computers in places outside of your country or state where data protection rules might be different. By agreeing to this Privacy Policy and sending us your information, you’re saying it’s okay for us to move your data this way.

Core Ball will always do its best to make sure your data is treated safely and according to this Privacy Policy. We won’t send your Personal Data to another organization or country unless we are sure it will be kept safe.

You Can Delete Your Personal Data

You have the right to ask us to delete the Personal Data we have collected about you, or to help you delete it yourself.

Our website might let you delete some information right from your account settings, if you have one. You can always change or remove your information by logging into your account and visiting the settings page. You can also contact us to ask to see, correct, or delete any personal information you’ve given us.

Just remember, sometimes we might need to keep certain information if the law requires us to.

When We Might Share Your Personal Data

Big Business Changes

If Core Ball is part of a merger, acquisition, or sale, your Personal Data might be transferred. We will let you know before your Personal Data is moved and becomes part of a different Privacy Policy.

When the Law Calls

Sometimes, Core Ball might have to share your Personal Data if the law requires it, or if a government agency or court asks us to.

Other Legal Reasons

We might also share your Personal Data if we truly believe it’s necessary to:

  • Follow a legal rule or obligation.
  • Protect the rights or property of Core Ball.
  • Stop or look into any possible bad things happening with our service.
  • Keep our users or the public safe.
  • Protect ourselves from legal trouble.

Keeping Your Personal Data Safe

Keeping your Personal Data safe is very important to us! We try our best to use good ways to protect your information. But remember, nothing on the internet is 100% perfectly secure. Even though we work hard to keep your data safe, we can’t promise it will always be absolutely secure.

Kids and Privacy

Our service is not made for anyone under the age of 13. We do not knowingly collect personal information from children younger than 13. If you are a parent or guardian and you know that your child has given us Personal Data, please get in touch with us. If we find out that we have collected Personal Data from someone under 13 without a parent’s permission, we will quickly remove that information from our systems.

Links to Other Websites

Our Core Ball website might have links to other websites that we don’t own or run. If you click on a link that goes to another website, you’ll be taken to their site. We highly recommend that you read the Privacy Policy of every website you visit, because we have no control over what they do or how they handle your privacy.

Changes to This Privacy Policy

We might update our Privacy Policy from time to time to keep it fresh and accurate. If we make changes, we’ll let you know by putting the new Privacy Policy right here on this page.

We’ll also try to let you know through email or a clear notice on our service before the changes actually happen. We’ll also update the “Last updated” date at the very top of this Privacy Policy.

It’s a good idea to check this Privacy Policy every now and then to see if anything has changed. Any changes become active as soon as they are posted on this page.

Get in Touch With Us

If you have any questions about this Privacy Policy, please feel free to ask!